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Private healthcare is expensive. Public healthcare is slow.
CW1 provides a solution for those who need a family doctor or medical follow-up without consultation costs being a barrier, or waiting lists stretching to a month.
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Second opinions, medical certificates, in-person consultations. The process is free and non-binding. After all, there's no harm in asking.
Medical project developed by:
0. Accessible Consultations
1. Second medical opinions
2. Case reviews
3. Medical certificate issuance
4. Treatment plans
5. Medical tourism
Access to medical services doesn't have to be slow or expensive.
The problem starts with an inefficient healthcare system. CW1 has reimagined the way medical services are accessed and making it more convenient, innovative, and effective, while guaranteeing service quality and patient satisfaction.
Medical Concierge
Feeling unwell? Ask us. Many of the medical cases we see at CW1 whether patients are based in Germany, Sweden, Portugal, or elsewhere in Europe are easily resolved online, by email, chat, video call, or SMS. We assess your needs and recommend the next steps to get the care you require.
Second opinions
Doctors are human too. Sometimes a case requires a second opinion to reveal a more effective or alternative treatment. Share your case with our doctors and it will be reviewed so you can get a more informed and well-founded opinion.
Prescription renewals
Did you know that the European Union required member states to implement online prescription renewals, provided the prescribing doctor has seen the patient in person within the last 6 months? This is available across our European network and we help you, in coordination with your CW1 doctor, to renew your prescriptions without needing to visit a clinic.
Sick leave notes
Just like prescriptions, sick notes can also be requested remotely, helping to prevent the spread of viral illnesses such as SARS-CoV-2 or Norovirus. Through our concierge service, we help arrange for your CW1 doctor to assess you and issue a sick note.
Medical Concierge
Feeling unwell? Ask us. Many of the medical cases we see at CW1 whether patients are based in Germany, Sweden, Portugal, or elsewhere in Europe are easily resolved online, by email, chat, video call, or SMS. We assess your needs and recommend the next steps to get the care you require.
Second opinions
Doctors are human too. Sometimes a case requires a second opinion to reveal a more effective or alternative treatment. Share your case with our doctors and it will be reviewed so you can get a more informed and well-founded opinion.
Prescription renewals
Did you know that the European Union required member states to implement online prescription renewals, provided the prescribing doctor has seen the patient in person within the last 6 months? This is available across our European network and we help you, in coordination with your CW1 doctor, to renew your prescriptions without needing to visit a clinic.
Sick leave notes
Just like prescriptions, sick notes can also be requested remotely, helping to prevent the spread of viral illnesses such as SARS-CoV-2 or Norovirus. Through our concierge service, we help arrange for your CW1 doctor to assess you and issue a sick note.
Medical Concierge
Feeling unwell? Ask us. Many of the medical cases we see at CW1 whether patients are based in Germany, Sweden, Portugal, or elsewhere in Europe are easily resolved online, by email, chat, video call, or SMS. We assess your needs and recommend the next steps to get the care you require.
Second opinions
Doctors are human too. Sometimes a case requires a second opinion to reveal a more effective or alternative treatment. Share your case with our doctors and it will be reviewed so you can get a more informed and well-founded opinion.
Prescription renewals
Did you know that the European Union required member states to implement online prescription renewals, provided the prescribing doctor has seen the patient in person within the last 6 months? This is available across our European network and we help you, in coordination with your CW1 doctor, to renew your prescriptions without needing to visit a clinic.
Sick leave notes
Just like prescriptions, sick notes can also be requested remotely, helping to prevent the spread of viral illnesses such as SARS-CoV-2 or Norovirus. Through our concierge service, we help arrange for your CW1 doctor to assess you and issue a sick note.
How does it work and what is possible?
CW1 patients find a faster, more convenient, and more effective way to meet their medical needs.
Examples of how we can help
Consultations
You don't have an assigned family doctor. A private consultation costs €80 and the wait is one week. With CW1, you have access to a doctor available today and no waiting list, no surprises on price.
Prescription renewal
You've been taking the pill for 3 years, or cholesterol medication for 5. Your prescription has expired. To renew it through the public health system, you need an appointment and the next available slot is 3 weeks away. With CW1, your prescription is renewed the same day.
Medical opinion
Your doctor has recommended a treatment, but something doesn't feel right. You'd like to know if there are alternative options or a different diagnosis. With CW1, you can share your case with one of our doctors and receive a thorough, independent review and often within hours.
Work schedule conflicts
You work full time and the health centre's hours are the same as yours. To get an appointment, you have to take a morning off work. With CW1, you can speak to a doctor at the end of the day, during your lunch break, or whenever is most convenient for you.
Your guarantees as a CW1 patient.
Your satisfaction matters to us, as does our commitment to making the healthcare system more efficient and modern.
| PRICING | Typically 30% below average private sector prices. CW1 guarantees the option to choose from multiple providers for the same service. |
| AVAILABLE SERVICES | General Medicine Consultations, Specialist Medicine Consultations, Dental Medicine, Second Opinions, Prescription Renewals, Sick Notes. |
| RESPONSE TIME | Within 6 hours; typically available 24 hours a day. |
| IN-PERSON CARE | Medical services are provided by private clinics certified by the relevant national health authority in each country of operation. |
| AVAILABILITY | 24 hours a day. |
| MEDICAL CERTIFICATION | Doctors certified by their national medical associations; every case is reviewed internally by a medical team. |
| CLINICAL HISTORY | Your medical file is stored and accessible across all future consultations. You don't need to repeat your medical history to each new doctor. |
| SATISFACTION GUARANTEED | If you are not satisfied with a consultation, CW1 commits to resolving the situation and either through a free rebooking or a refund. Contact us within 48 hours of the consultation. |
| DATA | GDPR compliant · hosted in the EU. |
| LANGUAGES | Portuguese · German. Swedish. English |
Terms may vary slightly depending on the specialty. Details are shared during the application process.
How much does it cost?
The mission of the CW1 Group, as a reference European healthcare service provider, is to keep access to healthcare services affordable.
On demand
90% of medical needs are sporadic, and for those cases our medical concierge provides on-demand services, including: → Appointment requests → Case reviews / second opinions → Prescription requests → Certificate / sick leave note requests
* Price per service varies depending on the patient's selection of provider or service.
Monthly plan (50€)
A concierge and ongoing medical follow-up plan with one consultation and a monthly medical report included. This plan also includes medical tourism services, where CW1 identifies faster treatment options in other locations across Europe.
Performance plan (99€)
Medical monitoring and follow-up plans designed for patients who want to achieve a higher level of fitness and maintain a healthier lifestyle. Recommended for sports athletes and active individuals.
Message from the CW1 Group
Access to doctors should not be compromised by economic status or waiting lists. The Malm Programme is CW1's initiative to subsidise access to healthcare for those who need it most and bringing us one step closer to a system where quality care is available to everyone, regardless of means.
Join the Malm Programme today
Redesigning healthcare
CW1 stands for medicine that listens, reviews, and signs. Through clinics and practices in Sweden, Germany and Portugal — and digital programmes like Malm — we bring physicians and patients together, without noise in between.
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